How To Fix KH472 - Sections in hierarchies of subordinate characteristics were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 472

• Message text: Sections in hierarchies of subordinate characteristics were deleted

What causes this issue?

When you scroll through higher levels of a hierarchy, the sections set
for characteristics at lower levels are deleted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KH472 - Sections in hierarchies of subordinate characteristics were deleted ?

  The SAP error message KH472, which states "Sections in hierarchies of subordinate characteristics were deleted," typically occurs in the context of SAP BW (Business Warehouse) or SAP CO (Controlling) when there are issues related to the hierarchy structures in your data model. This error indicates that there are inconsistencies or missing elements in the hierarchy definitions of characteristics that are subordinate to a higher-level characteristic.
  Cause:
  
  Deleted Hierarchy Nodes: The error often arises when nodes or sections in a hierarchy have been deleted or are no longer valid, leading to inconsistencies in the hierarchy structure.
  Changes in Data Model: If there have been recent changes to the data model, such as modifications to characteristics or hierarchies, it can lead to this error.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), and the hierarchy definitions were not properly included, this error may occur.
  Inconsistent Data: If the data in the InfoObjects or characteristics is inconsistent or not aligned with the hierarchy definitions, it can trigger this error.
  
  Solution:
  
  Check Hierarchy Definitions: Review the hierarchy definitions for the affected characteristics. Ensure that all nodes and sections are correctly defined and that there are no missing or deleted nodes.
  Recreate Deleted Nodes: If specific nodes have been deleted, consider recreating them or restoring them from a backup if possible.
  Adjust Data Model: If there have been recent changes to the data model, ensure that all related objects are updated accordingly. This may involve adjusting InfoObjects, InfoProviders, or other related components.
  Transport Consistency: If the issue arose after a transport, verify that all necessary objects were included in the transport request. You may need to re-transport the hierarchy definitions.
  Data Consistency Check: Run consistency checks on the data model to identify and resolve any inconsistencies. This can often be done through transaction codes like RSA1 (for BW) or other relevant tools in SAP.
  Rebuild Hierarchies: In some cases, it may be necessary to rebuild the hierarchies from scratch if they are significantly corrupted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSH1 (Hierarchy Maintenance), and others that may help in managing hierarchies.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to hierarchy management in BW or CO for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP BW or CO for further assistance.