How To Fix KG815 - Sales organization & has not been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 815

• Message text: Sales organization & has not been maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KG815 - Sales organization & has not been maintained ?

  The SAP error message KG815, which states "Sales organization & has not been maintained," typically occurs in the context of sales and distribution (SD) processes. This error indicates that the system cannot find the necessary configuration for the specified sales organization in relation to the transaction you are trying to execute.
  Cause:
  
  Missing Configuration: The sales organization has not been set up in the relevant master data or configuration settings.
  Incorrect Data Entry: The sales organization code may have been entered incorrectly in the transaction.
  Master Data Issues: The customer or material master data may not be properly linked to the sales organization.
  Missing Sales Area: The sales area (which includes sales organization, distribution channel, and division) may not be defined for the relevant customer or material.
  
  Solution:
  To resolve the KG815 error, you can follow these steps:
  
  
  Check Sales Organization Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Business Partners > Customer > Define Customer Account Groups.
  Ensure that the sales organization is defined and properly configured.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03 for general data or VD03 for sales area data) to ensure that the sales organization is maintained.
  Check the material master data (transaction code MM03) to ensure that the sales organization is maintained in the sales view.
  
  
  
  Check Sales Area:
  
  Ensure that the sales area (sales organization, distribution channel, division) is correctly defined for the customer and material.
  You can check this in the customer master data and material master data.
  
  
  
  Correct Data Entry:
  
  Double-check the transaction where the error occurred to ensure that the sales organization code is entered correctly.
  
  
  
  Consult with Configuration Team:
  
  If you do not have access to the configuration settings, consult with your SAP configuration team to ensure that the sales organization is set up correctly in the system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  VD03: Display Customer Master (Sales Area)
  MM03: Display Material Master
  SPRO: Access SAP Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on maintaining sales organizations and related master data.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the cause of the KG815 error in your SAP system.