How To Fix KG724 - Inconsistency between Customizing and segment-level characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 724

• Message text: Inconsistency between Customizing and segment-level characteristics

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KG724 - Inconsistency between Customizing and segment-level characteristics ?

  The SAP error message KG724, which states "Inconsistency between Customizing and segment-level characteristics," typically occurs in the context of Profitability Analysis (CO-PA) when there is a mismatch between the characteristics defined in the Customizing settings and those that are being used at the segment level.
  Cause:
  
  
  Mismatch in Characteristics: The characteristics defined in the CO-PA configuration (Customizing) do not match the characteristics that are being used in the actual data or reports. This can happen if changes were made to the characteristics in the Customizing settings without corresponding updates in the data or if there are inconsistencies in the configuration.
  
  
  Missing Characteristics: If a characteristic that is expected in the segment is not defined in the Customizing settings, this can lead to the error.
  
  
  Changes in Configuration: If there have been recent changes to the CO-PA configuration (like adding or removing characteristics), and the data has not been updated accordingly, this can lead to inconsistencies.
  
  
  Solution:
  
  
  Check Customizing Settings: Go to the CO-PA Customizing settings and verify that all the characteristics defined in the segment are correctly configured. Ensure that there are no missing or incorrectly defined characteristics.
  
  
  Update Data: If changes were made to the characteristics, ensure that the data in the system is updated to reflect these changes. This may involve reprocessing or adjusting the data to align with the new configuration.
  
  
  Consistency Check: Use transaction code KE4S (or similar) to perform a consistency check in CO-PA. This can help identify any inconsistencies between the Customizing settings and the actual data.
  
  
  Review Transport Requests: If the issue arose after a transport request was moved to the production environment, check if all necessary objects were included in the transport.
  
  
  Consult Documentation: Review SAP documentation or notes related to CO-PA configuration to ensure that all necessary steps have been followed.
  
  
  Seek Help from SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KE4S for consistency checks, KEB1 for CO-PA report generation, and KEDR for displaying CO-PA data.
  SAP Notes: Check SAP Notes for any known issues or patches related to the KG724 error message.
  Documentation: Review the SAP Help Portal for detailed documentation on CO-PA configuration and characteristics.
  
  By following these steps, you should be able to identify and resolve the inconsistency that is causing the KG724 error message in SAP.