How To Fix KG387 - Line cannot be retrieved because ratio & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KG - CO-PA Planning

• Message number: 387

• Message text: Line cannot be retrieved because ratio & does not exist

What causes this issue?

The selected ratio scheme line cannot be retrieved because the ratio
assigned to it has already been deleted. You cannot retrieve ratio
scheme lines that are marked for deletion unless the corresponding
ratio is still active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KG387 - Line cannot be retrieved because ratio & does not exist ?

  The SAP error message KG387, which states "Line cannot be retrieved because ratio & does not exist," typically occurs in the context of cost accounting or controlling modules, particularly when dealing with cost center accounting, internal orders, or profitability analysis.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Missing Ratio Definition: The specific ratio that the system is trying to access does not exist in the configuration. This could be due to a missing entry in the relevant master data or configuration settings.
  
  
  Incorrect Configuration: The configuration settings for the cost object or the controlling area may not be set up correctly, leading to the system being unable to find the required ratio.
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables that the system relies on to retrieve the ratio.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data, which can lead to this error.
  
  
  Solution:
  To resolve the KG387 error, you can take the following steps:
  
  
  Check Ratio Configuration:
  
  Go to the configuration settings in SAP (Transaction code SPRO).
  Navigate to the relevant area (e.g., Cost Center Accounting, Internal Orders) and check if the ratio in question is defined correctly.
  If it is missing, you may need to create or adjust the ratio definition.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (cost centers, internal orders, etc.) is correctly set up and that the necessary ratios are defined for these objects.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to identify any discrepancies. You can use transaction codes like KAH3 (for cost centers) or KO03 (for internal orders) to review the data.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access the required data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and its context.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (for cost center reports), KOB1 (for internal order reports), and KAH3 (for cost center master data).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the KG387 error in SAP.