How To Fix KFM302 - Public comments cannot be created for key fig. that can be personalized

SAP Error Message - Details

• Message type: E = Error

• Message class: KFM - Message Class for Generic Key Figure Monitor

• Message number: 302

• Message text: Public comments cannot be created for key fig. that can be personalized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KFM302 - Public comments cannot be created for key fig. that can be personalized ?

  The SAP error message KFM302, which states "Public comments cannot be created for key fig. that can be personalized," typically occurs in the context of SAP Business Planning and Consolidation (BPC) or SAP Analytics Cloud (SAC) when users attempt to create public comments for key figures that are set to be personalized.
  Cause:
  
  Personalization Settings: The key figure in question is configured to allow personalization, meaning that comments or data can be tailored to individual users. This setting prevents the creation of public comments, which are intended to be shared across all users.
  System Configuration: The system may be configured in such a way that public comments are not allowed for certain key figures, especially if they are meant to be user-specific.
  
  Solution:
  
  Check Key Figure Settings: Review the settings of the key figure in question. If it is set to allow personalization, consider whether it is necessary for it to be personalized. If not, you can change the configuration to allow public comments.
  Use Private Comments: If the key figure must remain personalized, users can still create private comments that are only visible to them. This can be a workaround if public comments are not essential.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions on how to modify key figure settings or to understand the implications of personalization.
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA that might address this specific error or provide additional context.
  User Permissions: Ensure that the user has the necessary permissions to create comments, whether public or private.
  Training and Documentation: Familiarize yourself with the functionalities of comments in SAP BPC or SAC, as understanding how comments work can help in navigating these types of issues.
  
  By addressing the personalization settings or opting for private comments, you should be able to resolve the KFM302 error effectively.