How To Fix KEN_01014 - Link "&1" to external topic was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: KEN_01 - Messages Created on Frontend PCs

• Message number: 014

• Message text: Link "&1" to external topic was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KEN_01014 - Link "&1" to external topic was deleted ?

  The SAP error message KEN_01014, which states "Link '&1' to external topic was deleted," typically occurs in the context of SAP Knowledge Management or SAP Solution Manager when a link to an external topic or document has been removed or is no longer valid. This can happen for various reasons, such as changes in the document structure, deletion of the linked document, or changes in the configuration of the Knowledge Management system.
  Cause:
  
  Deletion of External Topic: The external topic or document that was previously linked has been deleted or moved.
  Configuration Changes: Changes in the configuration of the Knowledge Management system or the external system that hosts the linked document.
  Access Rights: The user may not have the necessary permissions to access the linked document, leading to the perception that the link is broken.
  System Migration or Upgrade: If the system has been migrated or upgraded, links to external topics may have been affected.
  
  Solution:
  
  Verify the Link: Check if the external topic or document still exists. If it has been deleted, you may need to recreate the link or update it to point to the correct document.
  Update Configuration: If there have been changes in the configuration, ensure that the settings for external links are correctly configured.
  Check Permissions: Ensure that the user has the necessary permissions to access the linked document. If not, adjust the access rights accordingly.
  Recreate the Link: If the external topic has been moved or renamed, recreate the link with the updated path or reference.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.