How To Fix KE_HDB067 - SAP HANA database is currently not available

SAP Error Message - Details

• Message type: E = Error

• Message class: KE_HDB - Message Class for Accelerated CO-PA

• Message number: 067

• Message text: SAP HANA database is currently not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KE_HDB067 - SAP HANA database is currently not available ?

  The SAP error message KE_HDB067 indicates that the SAP HANA database is currently not available. This error can occur in various scenarios, particularly when trying to access or perform operations on the HANA database from SAP applications. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Database Downtime: The HANA database may be down for maintenance or due to unexpected failures.
  Network Issues: There may be network connectivity problems between the application server and the HANA database server.
  Configuration Issues: Incorrect configuration settings in the SAP system or HANA database can lead to connectivity issues.
  Resource Limitations: The HANA database may be running out of resources (CPU, memory, disk space), causing it to become unresponsive.
  User Permissions: The user account being used to connect to the HANA database may not have the necessary permissions.
  
  Solutions:
  
  Check Database Status: Verify if the HANA database is up and running. You can do this by accessing the HANA Studio or using command-line tools to check the status of the database.
  Restart the Database: If the database is down, you may need to restart it. This should be done by a database administrator.
  Network Troubleshooting: Check the network connectivity between the application server and the HANA database. Ensure that there are no firewall rules or network issues preventing access.
  Review Configuration: Check the configuration settings in the SAP system (e.g., database connection settings) to ensure they are correct.
  Monitor Resources: Use monitoring tools to check the resource usage of the HANA database. If it is running low on resources, consider scaling up the resources or optimizing the database.
  Check User Permissions: Ensure that the user account has the necessary permissions to access the database and perform the required operations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the KE_HDB067 error for any specific patches or updates that may address the issue.
  HANA Database Logs: Review the HANA database logs for any error messages or warnings that could provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP HANA documentation for best practices on database management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.