How To Fix KE738 - Field & supposed to be NOT ZERO -> this is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: KE -

• Message number: 738

• Message text: Field & supposed to be NOT ZERO -> this is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KE738 - Field & supposed to be NOT ZERO -> this is not allowed ?

  The SAP error message KE738 ("Field & supposed to be NOT ZERO -> this is not allowed") typically occurs in the context of controlling (CO) when you are trying to post or process a transaction that involves cost centers, internal orders, or other controlling objects. This error indicates that a certain field, which is expected to have a non-zero value, is instead zero, which is not allowed for the operation you are attempting.
  Causes:
  
  Zero Value in Required Field: The most common cause is that a required field (like a cost element, cost center, or internal order) has a value of zero when it should not.
  Incorrect Configuration: There may be configuration settings in the controlling area or related master data that are not set up correctly.
  Data Entry Errors: Manual data entry errors can lead to zero values being entered in fields that should contain valid amounts.
  Missing Master Data: The relevant master data (like cost centers or internal orders) may not be properly maintained or may be missing.
  
  Solutions:
  
  Check the Transaction Data: Review the transaction you are trying to post. Ensure that all required fields have valid, non-zero values.
  Review Master Data: Check the master data for cost centers, internal orders, or any other relevant objects to ensure they are correctly set up and contain the necessary values.
  Configuration Settings: If you have access, review the configuration settings in the controlling area to ensure that they are set up correctly and that there are no restrictions that would lead to this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the fields involved in your transaction.
  Debugging: If you have the necessary permissions, you can debug the transaction to identify which field is causing the issue and why it is zero.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CO, such as KSB1 (Cost Centers: Actual Line Items) or KO03 (Display Order) to analyze the data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the KE738 error and implement a solution to resolve it.