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How To Fix KE445 - Billing document item & & cannot be cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KE -

  • Message number: 445

  • Message text: Billing document item & & cannot be cancelled

  • Show details Hide details
  • What causes this issue?

    You tried to cancel a billing document item which does not exist in
    CO-PA.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    You cannot cancel this item in CO-PA.

    How to fix this error?

    Find out why item &V2& of billing document &V1&
    does not exist in CO-PA.
    Possible causes of this are:
    - The item number in the cancellation document is different from that
    in the original billing document.
    - The cancellation document was released for accounting before the
    original document.
    If you ignore the warning, the data is not updated in CO-PA. You then
    need to cancel the billing document item manually.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KE445 - Billing document item & & cannot be cancelled ?

    The SAP error message KE445, which states "Billing document item & & cannot be cancelled," typically occurs in the context of controlling (CO) and profitability analysis (CO-PA) when there is an attempt to cancel a billing document item that is not eligible for cancellation. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Billing Document Status: The billing document may be in a status that does not allow for cancellation. For example, if the document has already been settled or posted to accounting, it may not be eligible for cancellation.

    2. Document Type Restrictions: Certain billing document types may have restrictions on cancellation based on configuration settings in the system.

    3. Dependencies on Other Documents: The billing document may be linked to other documents (e.g., sales orders, delivery documents) that prevent its cancellation.

    4. Accounting Entries: If accounting entries have been created based on the billing document, it may not be possible to cancel it without reversing those entries first.

    5. Custom Logic: There may be custom logic or enhancements in the system that restrict the cancellation of certain billing documents.

    Solutions:

    1. Check Document Status: Review the status of the billing document in question. If it is already settled or has accounting entries, you may need to reverse those entries first.

    2. Review Configuration: Check the configuration settings for the billing document type in the SAP system. Ensure that the document type allows for cancellation.

    3. Check Dependencies: Investigate if there are any dependent documents that are preventing the cancellation. You may need to address those dependencies first.

    4. Use Transaction Codes: Use transaction codes like VF11 (Cancel Billing Document) to attempt the cancellation. Ensure you have the necessary authorizations to perform this action.

    5. Consult Documentation: Refer to SAP documentation or notes related to billing document cancellations for any specific guidelines or restrictions.

    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to billing and cancellation, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
    • User Authorizations: Ensure that the user attempting the cancellation has the necessary authorizations to perform billing document cancellations.

    By following these steps, you should be able to identify the cause of the KE445 error and take appropriate action to resolve it.

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