How To Fix KE/AD854 - Billing document from CRM; no re-determination of profitability segment

SAP Error Message - Details

• Message type: E = Error

• Message class: KE/AD -

• Message number: 854

• Message text: Billing document from CRM; no re-determination of profitability segment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KE/AD854 - Billing document from CRM; no re-determination of profitability segment ?

  The SAP error message KE/AD854, which states "Billing document from CRM; no re-determination of profitability segment," typically occurs in the context of Profitability Analysis (CO-PA) when dealing with billing documents that originate from the Customer Relationship Management (CRM) system. This error indicates that the profitability segment for the billing document cannot be re-determined, which is essential for accurate reporting and analysis in CO-PA.
  Cause:
  
  Missing Configuration: The system may not be properly configured to allow for the re-determination of profitability segments for billing documents coming from CRM.
  Document Type Issues: The billing document type may not be set up to allow for profitability segment re-determination.
  Inconsistent Data: There may be inconsistencies or missing data in the billing document that prevent the system from determining the profitability segment.
  Integration Issues: There could be issues with the integration between CRM and the SAP ERP system, leading to incomplete or incorrect data transfer.
  Custom Logic: If there are custom enhancements or logic in place, they may interfere with the standard process of profitability segment determination.
  
  Solution:
  
  Check Configuration: Ensure that the configuration for profitability analysis is correctly set up in the SAP system. This includes checking the settings for the billing document type in the CO-PA configuration.
  Review Document Type Settings: Verify that the billing document type used in CRM is configured to allow for profitability segment re-determination. This can be done in the configuration settings under Sales and Distribution (SD) and CO-PA.
  Data Consistency: Check the billing document for any missing or inconsistent data that may prevent the profitability segment from being determined. Ensure that all necessary fields are populated correctly.
  Integration Check: Review the integration settings between CRM and SAP ERP to ensure that data is being transferred correctly. This may involve checking middleware settings if applicable.
  Debugging: If the issue persists, consider debugging the process to identify where the re-determination is failing. This may require technical expertise in ABAP or the use of transaction codes like SE80 or SE37 to analyze the relevant function modules.
  Consult Documentation: Refer to SAP Notes and documentation related to CO-PA and CRM integration for any known issues or additional configuration steps that may be required.
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes such as KE4S (for profitability segment re-determination) and VF02 (to change billing documents) to investigate further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the KE/AD854 error and implement a solution to resolve it.