How To Fix KCONS080 - Consent data is deleted.

SAP Error Message - Details

• Message type: E = Error

• Message class: KCONS - Consent Data: Message class

• Message number: 080

• Message text: Consent data is deleted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KCONS080 - Consent data is deleted. ?

  The SAP error message KCONS080, which states "Consent data is deleted," typically relates to issues with consent management in SAP systems, particularly in the context of data privacy regulations such as GDPR. This error can occur when the system attempts to access consent data that has been deleted or is no longer available.
  Cause:
  
  Data Deletion: The consent data may have been intentionally deleted by a user or through a scheduled job that purges old consent records.
  Data Retention Policies: The system may be configured to automatically delete consent data after a certain period, in compliance with data retention policies.
  Configuration Issues: There may be misconfigurations in the consent management settings that lead to the system not being able to find the required consent data.
  User Permissions: The user attempting to access the consent data may not have the necessary permissions to view or manage consent records.
  
  Solution:
  
  Check Data Availability: Verify if the consent data has indeed been deleted. You can check the relevant tables in the database where consent data is stored.
  Restore Data: If the consent data was deleted unintentionally, check if there is a backup available to restore the deleted records.
  Review Configuration: Ensure that the consent management configuration is set up correctly. This includes checking the settings for data retention and deletion policies.
  User Permissions: Confirm that the user has the appropriate permissions to access the consent data. Adjust roles and authorizations as necessary.
  Consult Documentation: Refer to SAP documentation or support notes related to consent management for specific guidance on handling this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  GDPR Compliance: Understand the implications of consent management in the context of GDPR and other data protection regulations, as this may affect how consent data is handled and retained.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the KCONS080 error in your SAP system.