How To Fix KCONS021 - Invalid combination Sales organization &1 and dist. channel &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: KCONS - Consent Data: Message class

• Message number: 021

• Message text: Invalid combination Sales organization &1 and dist. channel &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KCONS021 - Invalid combination Sales organization &1 and dist. channel &2. ?

  The SAP error message KCONS021 indicates that there is an invalid combination of the sales organization and distribution channel in the context of controlling or sales-related transactions. This error typically arises when the system cannot find a valid entry in the configuration for the specified sales organization and distribution channel combination.
  Cause:
  
  Missing Configuration: The most common cause is that the combination of the sales organization and distribution channel has not been defined in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the sales organization or distribution channel fields.
  Master Data Issues: The relevant master data (like customer master or material master) may not be set up correctly for the specified combination.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the specified combination.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Master Data > Business Partners > Define Sales Organizations and Define Distribution Channels.
  Ensure that the combination of the sales organization and distribution channel is defined.
  
  
  
  Verify Master Data:
  
  Check the customer master data (Transaction code: XD03 for display) to ensure that the sales area (which includes sales organization and distribution channel) is correctly set up.
  Similarly, check the material master data (Transaction code: MM03 for display) to ensure that the sales organization and distribution channel are correctly assigned.
  
  
  
  Correct Data Entry:
  
  Double-check the entries made in the transaction that triggered the error. Ensure that the sales organization and distribution channel are entered correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales organization and distribution channel. This can be checked with the help of a security administrator.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  XD03 for customer master display.
  MM03 for material master display.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP helpdesk for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the KCONS021 error in SAP.