How To Fix KA407 - The credits selected are not used

SAP Error Message - Details

• Message type: E = Error

• Message class: KA - CO Overhead Costs: Overhead, Accrual Calculation

• Message number: 407

• Message text: The credits selected are not used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KA407 - The credits selected are not used ?

  The SAP error message KA407 ("The credits selected are not used") typically occurs in the context of internal orders or cost accounting when attempting to settle costs or allocate credits. This error indicates that the system has identified selected credits that are not being utilized in the current transaction or process.
  Causes:
  
  Incorrect Credit Selection: The credits you are trying to use may not be applicable to the current order or cost object.
  Settlement Rules: The settlement rules for the internal order or cost object may not allow for the selected credits to be applied.
  Credit Availability: The credits may not be available for use due to prior settlements or other transactions that have already consumed them.
  Configuration Issues: There may be configuration settings in the SAP system that prevent the credits from being used in the current context.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that are causing the system to reject the credits.
  
  Solutions:
  
  Review Credit Selection: Check the credits you are trying to apply and ensure they are valid for the current transaction. Make sure they are associated with the correct internal order or cost object.
  Check Settlement Rules: Review the settlement rules for the internal order or cost object to ensure that they allow for the use of the selected credits.
  Verify Credit Availability: Confirm that the credits are still available and have not been fully utilized in previous transactions.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to credit usage are correctly configured.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data or transaction data that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO88 (Order Settlement) or KOB1 (Order Line Items) to analyze the situation further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the transaction involving credits.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.