How To Fix KA335 - Credits are being processed by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: KA - CO Overhead Costs: Overhead, Accrual Calculation

• Message number: 335

• Message text: Credits are being processed by user &

What causes this issue?

DEFINE &USER& = &V1&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX
The credits are already being processed by user &V1& and are therefore
locked.

System Response

Only display mode is available.

How to fix this error?

Wait until user &V1& has finished maintaining the data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KA335 - Credits are being processed by user & ?

  The SAP error message KA335, which states "Credits are being processed by user &," typically occurs in the context of the Controlling (CO) module, particularly when dealing with internal orders, cost centers, or profit centers. This error indicates that there is a lock on the credit processing for a specific user, which prevents other users from making changes or processing credits for that same object.
  Cause:
  
  User Lock: The user indicated by the "&" in the error message is currently processing credits for the specified internal order, cost center, or profit center. This lock is a mechanism to prevent data inconsistencies.
  Long-running Transactions: If a user is taking too long to process credits, it can lead to this error for other users trying to access the same data.
  System Configuration: Certain configurations in the SAP system may lead to locks being held longer than necessary.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the user who is processing the credits to complete their transaction. Once they finish, the lock will be released, and other users can proceed.
  Identify the User: If you have the necessary authorizations, you can identify the user holding the lock using transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Terminate the Session: If the user is inactive or has left the session open for an extended period, an administrator can terminate the session using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if there are any jobs running that might be causing the lock.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user processes to optimize how credits are processed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to check for dumps).
  User Training: Ensure that users are trained on how to efficiently process credits and avoid long-running transactions that can lead to locks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software to address bugs and improve performance.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.