How To Fix K8235 - Errors have occurred with customer checks (read log)

SAP Error Message - Details

• Message type: E = Error

• Message class: K8 - CO Planning: Messages for Function Group KAPP

• Message number: 235

• Message text: Errors have occurred with customer checks (read log)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message K8235 - Errors have occurred with customer checks (read log) ?

  The SAP error message K8235, which states "Errors have occurred with customer checks (read log)," typically occurs during the execution of a transaction related to customer checks in the SAP system, particularly in the context of controlling (CO) or financial accounting (FI). This error indicates that there are issues with the checks performed on customer data, which could be related to various factors.
  Causes of Error K8235
  
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records or related documents.
  Configuration Issues: Incorrect configuration settings in the financial accounting or controlling modules can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the checks or access certain customer data.
  System Errors: There could be temporary system issues or bugs that are causing the checks to fail.
  Missing or Incorrect Master Data: If the customer master data is incomplete or incorrect, it can lead to validation errors.
  
  Solutions
  
  
  Check the Log: The first step is to read the detailed log associated with the error. This log will provide specific information about what checks failed and why.
  
  You can access the log by following the instructions provided in the error message, usually through transaction codes like SLG1 (Application Log) or by navigating to the relevant transaction where the error occurred.
  
  
  
  Review Customer Master Data: Ensure that the customer master data is complete and accurate. Check for missing fields or incorrect entries.
  
  
  Verify Configuration Settings: Review the configuration settings in the relevant modules (FI/CO) to ensure they are set up correctly. This may involve checking settings related to customer account groups, payment terms, and other related configurations.
  
  
  Check Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access and modify customer data.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error. Applying the latest patches or updates may resolve the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error log and any relevant details to help diagnose the problem.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management), FD33 (Display Customer Credit Management), and FBL5N (Customer Line Item Display) to investigate customer-related issues.
  Documentation: Review SAP documentation related to customer checks and financial transactions to understand the expected behavior and requirements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the K8235 error and implement a solution to resolve it.