How To Fix K-712 - Unable to find collateral


SAP Error Message - Details

  • Message type: E = Error

  • Message class: K- -

  • Message number: 712

  • Message text: Unable to find collateral

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message K-712 - Unable to find collateral ?

    The SAP error message K-712 "Unable to find collateral" typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with cost centers, internal orders, or other controlling objects that require collateral data for certain transactions or reports.

    Cause:

    The error message K-712 can arise due to several reasons, including:

    1. Missing Collateral Data: The collateral data that is required for the transaction is not maintained in the system. This could be due to incomplete configuration or missing entries in the relevant master data.

    2. Incorrect Configuration: The configuration settings for collateral management may not be set up correctly, leading to the system being unable to locate the necessary collateral information.

    3. Data Inconsistency: There may be inconsistencies in the data, such as missing links between the controlling objects and the collateral data.

    4. Authorization Issues: The user may not have the necessary authorizations to access the collateral data.

    Solution:

    To resolve the K-712 error, you can take the following steps:

    1. Check Collateral Data: Verify that the collateral data is correctly maintained in the system. This includes checking the relevant master data for cost centers, internal orders, or any other controlling objects involved.

    2. Review Configuration: Ensure that the configuration for collateral management is set up correctly. This may involve checking the settings in the SAP Customizing Implementation Guide (IMG) under the relevant sections for controlling.

    3. Data Consistency Check: Perform a data consistency check to ensure that all necessary links between controlling objects and collateral data are intact. This may involve running specific reports or transactions to identify any discrepancies.

    4. User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the collateral data. This may involve working with your SAP security team to review and adjust roles and authorizations.

    5. Consult Documentation: Refer to SAP documentation or notes related to collateral management for any specific guidance or troubleshooting steps that may apply to your version of SAP.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking collateral data, such as KSB1 (Cost Centers: Actual Line Items) or KO03 (Display Internal Order).
    • SAP Notes: Search for SAP Notes related to error K-712 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the cause of the K-712 error in your SAP system.

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