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How To Fix JSCM854 - Chargeable control via chargeable info records deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JSCM - Message Class for Subcontracting Management Japan

  • Message number: 854

  • Message text: Chargeable control via chargeable info records deactivated

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    Chargeable control via chargeable purchase info records deactivated.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JSCM854 - Chargeable control via chargeable info records deactivated ?

    The SAP error message JSCM854, which states "Chargeable control via chargeable info records deactivated," typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where chargeable items or services are managed. This error indicates that the system is unable to process chargeable items because the relevant configuration for chargeable info records has been deactivated.

    Cause:

    1. Configuration Settings: The chargeable control feature may not be activated in the system settings. This can happen if the relevant configuration for chargeable info records is not set up correctly.
    2. Master Data Issues: The info records related to chargeable items may not be maintained properly or may be missing.
    3. Business Process Changes: Changes in business processes or requirements may have led to the deactivation of chargeable controls.

    Solution:

    To resolve the JSCM854 error, you can follow these steps:

    1. Check Configuration:

      • Navigate to the configuration settings for chargeable info records in your SAP system.
      • Ensure that the chargeable control feature is activated. This can typically be found in the customizing settings under the relevant module (e.g., SRM or MM).
    2. Review Info Records:

      • Check the chargeable info records to ensure they are correctly maintained. Verify that all necessary fields are filled out and that the records are active.
      • If any records are missing or incomplete, create or update them as needed.
    3. Consult Documentation:

      • Review SAP documentation or notes related to chargeable info records and the specific error message. This can provide insights into any additional configuration or settings that may be required.
    4. Testing:

      • After making the necessary changes, perform tests to ensure that the chargeable control is functioning as expected and that the error message no longer appears.
    5. Seek Support:

      • If the issue persists after checking the configuration and info records, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help Portal for detailed documentation on chargeable info records and their configuration.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the JSCM854 error and implement the necessary solutions to resolve it.

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