How To Fix JO702 - Internal error occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JO - Project Information System: All Overviews

  • Message number: 702

  • Message text: Internal error occurred

  • Show details Hide details
  • What causes this issue?

    Data type &V1& that you entered in table &V2& could not be found.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE 'NA_ALLG_NOFUNKTION' OBJECT DOKU ID TX LANGUAGE E

    How to fix this error?

    Contact the SAP hotline.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JO702 - Internal error occurred ?

    The SAP error message JO702, which states "Internal error occurred," is a generic error message that can occur in various contexts within the SAP system. This error typically indicates that there is an unexpected issue or bug in the system that prevents the process from completing successfully. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. System Bugs: There may be a bug in the SAP software that is causing the internal error.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
    3. Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
    4. Memory Issues: Insufficient memory or resources on the application server can lead to internal errors.
    5. Transport Issues: Problems with transport requests or missing objects can also cause this error.

    Solutions:

    1. Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the JO702 error. SAP frequently releases patches and updates that may resolve known issues.
    2. Review System Logs: Check the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide insight into the cause of the error.
    3. Data Consistency Check: Use transaction codes like SE11 or SE14 to check for data consistency in the affected tables.
    4. Configuration Review: Review the configuration settings related to the process that triggered the error. Ensure that all settings are correct and aligned with best practices.
    5. Memory and Resource Check: Monitor the system's memory and resource usage. If the system is running low on resources, consider increasing the allocated memory or optimizing the workload.
    6. Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions that lead to the error.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SE80 (Object Navigator) for troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for any known issues or troubleshooting steps.

    Since JO702 is a generic error, the specific context in which it occurs will greatly influence the troubleshooting steps. Always ensure that you have the latest updates and patches applied to your SAP system to minimize the occurrence of such errors.

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