How To Fix JO407 - OCX control for graphical representation cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: JO - Project Information System: All Overviews

• Message number: 407

• Message text: OCX control for graphical representation cannot be displayed

What causes this issue?

You are using an operating system which cannot display the OCX control
provided for the graphical representation.

System Response

The system displays an alternative graphic which you can use to view
and edit the milestone trend analysis without having the benefits
offered by the OCX graphic.

How to fix this error?

Execute the program on an operating system which can display OCX
controls. Examples: Microsoft Windows 95 or Microsoft Windows NT.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JO407 - OCX control for graphical representation cannot be displayed ?

  The SAP error message JO407, which states "OCX control for graphical representation cannot be displayed," typically occurs when there is an issue with the ActiveX control used for graphical representations in SAP GUI. This can happen for various reasons, including configuration issues, missing components, or security settings.
  Causes:
  
  Missing ActiveX Control: The required ActiveX control for graphical representation is not installed or registered on the client machine.
  Browser Settings: If you are using SAP GUI for HTML, browser settings may block ActiveX controls.
  Security Settings: High security settings in Internet Explorer or other browsers may prevent ActiveX controls from running.
  Compatibility Issues: The version of SAP GUI or the ActiveX control may not be compatible with the operating system or browser version.
  User Permissions: The user may not have the necessary permissions to run ActiveX controls.
  
  Solutions:
  
  
  Install/Repair ActiveX Control:
  
  Ensure that the ActiveX control is installed. You may need to reinstall or repair the SAP GUI installation.
  Check if the ActiveX control is registered correctly. You can do this by running the command regsvr32 <path_to_ocx_file> in the command prompt.
  
  
  
  Adjust Browser Settings (if using SAP GUI for HTML):
  
  Open Internet Explorer (or the browser you are using).
  Go to Internet Options > Security tab.
  Select the appropriate zone (usually "Internet" or "Local intranet") and click on Custom level.
  Enable the settings for ActiveX controls and plug-ins, such as "Run ActiveX controls and plug-ins" and "Script ActiveX controls marked safe for scripting".
  
  
  
  Check Security Settings:
  
  Lower the security settings temporarily to see if it resolves the issue. If it does, you can adjust the settings back and selectively enable the necessary options.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of SAP GUI. Sometimes, updates include fixes for known issues.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary permissions to run ActiveX controls. This may involve checking group policies or local security settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available.
  
  
  
  Related Information:
  
  SAP GUI Versions: Different versions of SAP GUI may have different requirements for ActiveX controls.
  Operating System Compatibility: Ensure that your operating system is compatible with the version of SAP GUI you are using.
  Browser Compatibility: If using SAP GUI for HTML, ensure that the browser is compatible with SAP applications.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your IT support team or SAP support for further assistance.