How To Fix JIT00821 - General error on determining material information for delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 821

• Message text: General error on determining material information for delivery

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00821 - General error on determining material information for delivery ?

  The SAP error message JIT00821, which states "General error on determining material information for delivery," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that the system is unable to retrieve the necessary material information for a delivery, which can be due to various reasons.
  Causes:
  
  Material Master Data Issues: The material may not be properly set up in the material master. This includes missing or incorrect data in the relevant views (e.g., sales, purchasing, or plant data).
  Delivery Document Issues: The delivery document may not be correctly configured or may be missing necessary information.
  JIT Configuration Issues: There may be issues with the JIT configuration settings, such as incorrect settings in the JIT profile or the JIT delivery schedule.
  Plant or Storage Location Issues: The plant or storage location associated with the material may not be correctly defined or may not exist.
  Authorization Issues: The user may not have the necessary authorizations to access the material information.
  Data Consistency Issues: There may be inconsistencies in the data between different modules (e.g., MM, SD) that prevent the system from determining the material information.
  
  Solutions:
  
  Check Material Master Data: Verify that the material is correctly set up in the material master. Ensure that all necessary views are maintained and that the material is active.
  Review Delivery Document: Check the delivery document for completeness and correctness. Ensure that all required fields are filled out and that the document is in a valid status.
  Examine JIT Configuration: Review the JIT configuration settings to ensure they are correctly set up. This includes checking the JIT profile and delivery schedule settings.
  Validate Plant and Storage Location: Ensure that the plant and storage location associated with the material are correctly defined and active.
  Check User Authorizations: Verify that the user has the necessary authorizations to access the material information and perform the required actions.
  Data Consistency Check: Run consistency checks to identify and resolve any data inconsistencies between different modules.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), VL03N (Display Outbound Delivery), and JIT1 (JIT Delivery) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs in the code.
  Consult Documentation: Review SAP documentation related to JIT processes and delivery management for additional insights.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.