How To Fix JIT00818 - JIT customer is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 818

• Message text: JIT customer is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00818 - JIT customer is missing ?

  The SAP error message JIT00818, which states "JIT customer is missing," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that the system cannot find the necessary JIT customer information for processing a delivery or production order.
  Cause:
  
  Missing JIT Customer Configuration: The JIT customer may not be defined in the system for the relevant material or plant.
  Incorrect Master Data: The customer master data may be incomplete or incorrectly configured, lacking the necessary JIT-related information.
  Missing JIT Profile: The JIT profile for the customer may not be set up correctly or may be missing entirely.
  Plant or Material Issues: The plant or material associated with the JIT process may not be correctly linked to the JIT customer.
  
  Solution:
  
  
  Check JIT Customer Configuration:
  
  Go to the JIT configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant JIT settings and ensure that the JIT customer is defined for the specific material and plant.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD03 (Display Customer) to check the customer master data.
  Ensure that the JIT-related fields are filled out correctly, including the JIT profile.
  
  
  
  Verify JIT Profile:
  
  Check if the JIT profile is assigned to the customer. You can do this in the customer master data or through the JIT configuration settings.
  
  
  
  Check Material and Plant Settings:
  
  Ensure that the material is correctly assigned to the JIT customer and that the plant settings are accurate.
  Use transaction code MM03 (Display Material) to review the material master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to JIT processes for any additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  XD03 for customer master data.
  MM03 for material master data.
  
  
  
  JIT Process Overview: Understanding the JIT process in SAP can help in troubleshooting. JIT is designed to minimize inventory and improve efficiency by synchronizing production and delivery schedules.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the cause of the JIT00818 error in your SAP system.