How To Fix JIT00497 - Range Call: Quantity is not divisble by the number of partial calls


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JIT00 - JIT: Messages for JIT Process

  • Message number: 497

  • Message text: Range Call: Quantity is not divisble by the number of partial calls

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Smart SAP Assistant

  • What is the cause and solution for SAP error message JIT00497 - Range Call: Quantity is not divisble by the number of partial calls ?

    The SAP error message JIT00497, which states "Range Call: Quantity is not divisible by the number of partial calls," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that there is a mismatch between the total quantity of goods being processed and the number of partial deliveries that have been defined.

    Cause:

    1. Quantity Mismatch: The total quantity of the goods being delivered is not divisible by the number of partial calls (or deliveries) that have been set up. For example, if you have a total quantity of 10 and you are trying to create 3 partial deliveries, this will trigger the error because 10 is not divisible by 3.
    2. Configuration Issues: There may be issues with the configuration of the JIT process, such as incorrect settings for delivery schedules or partial delivery rules.
    3. Data Entry Errors: Incorrect data entry during the creation of the delivery or during the JIT call-off process can lead to this error.

    Solution:

    1. Adjust Quantities: Ensure that the total quantity is divisible by the number of partial calls. You may need to adjust either the total quantity or the number of partial deliveries to resolve the issue.
    2. Review Delivery Schedule: Check the delivery schedule and ensure that it is set up correctly. Make sure that the quantities and the number of partial deliveries align properly.
    3. Configuration Review: If the issue persists, review the configuration settings for JIT in your SAP system. Ensure that the settings for partial deliveries and call-off quantities are correctly defined.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling JIT processes and partial deliveries.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • JIT Process: Just-In-Time (JIT) is a strategy that aligns raw-material orders from suppliers directly with production schedules. It aims to reduce inventory costs and improve efficiency.
    • Partial Deliveries: In SAP, partial deliveries allow for the delivery of a portion of the total order quantity. This is useful in scenarios where full delivery cannot be made at once.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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