How To Fix JIT00382 - Error while converting time stamps in time zone &1

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 382

• Message text: Error while converting time stamps in time zone &1

What causes this issue?

The conversion of the JIT time stamp in the requested time zone
'&V1&' has failed.

System Response

Program termination

How to fix this error?

Choose a valid time zone.

Procedure for System Administrators

The return code &V2& means:
1 = incorrect conversion requirement (program error)
2 = time zone missing
3 = conversion error

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00382 - Error while converting time stamps in time zone &1 ?

  The SAP error message JIT00382, which states "Error while converting time stamps in time zone &1," typically occurs when there is an issue with the conversion of time stamps due to time zone settings in the SAP system. This can happen in various scenarios, such as when dealing with date and time fields in different time zones, especially in applications that involve scheduling, logging, or time tracking.
  Causes:
  
  Incorrect Time Zone Configuration: The specified time zone (&1) may not be correctly configured in the system or may not exist.
  Invalid Time Stamp Format: The time stamp being processed may not be in a valid format or may be corrupted.
  System Settings: The system may have inconsistencies in its time zone settings, especially if there have been recent changes or updates.
  Data Issues: The data being processed may contain invalid or unexpected values that cannot be converted properly.
  
  Solutions:
  
  
  Check Time Zone Configuration:
  
  Verify that the time zone specified in the error message is correctly configured in the SAP system.
  Go to transaction STZAC to check and maintain time zone settings.
  
  
  
  Validate Time Stamps:
  
  Ensure that the time stamps being processed are in the correct format and valid. You may need to check the source of the data to ensure it is being generated correctly.
  
  
  
  Review System Settings:
  
  Check the system-wide time zone settings in transaction RZ10 or RZ11 to ensure they are set correctly.
  Ensure that the time zone settings for the user profile are also correct.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the program or function module that is generating the error to identify the exact point of failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for time zone handling and date/time functions.
  User Profiles: Check user-specific settings that may affect time zone handling.
  System Logs: Look at system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  
  By following these steps, you should be able to identify and resolve the issue related to the JIT00382 error message in your SAP system.