How To Fix JIT00151 - Sold-to party &1 is blocked; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 151

• Message text: Sold-to party &1 is blocked; see long text

What causes this issue?

You want to change data that relates to the sold-to party <(>&<)>v1
<(>&<)> JIT call. This data could contain personal data and is blocked.

System Response

To protect personal data, the system does not display the data for the
sold-to party <(>&<)>v1<(>&<)>. You cannot change data that relates to
this sold-to party JIT call.

How to fix this error?

If you are certain that you want to change data that relates to the
sold-to party <(>&<)>v1<(>&<)> JIT call, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request that the data be
unlocked. Make sure that you adhere to your organization?s regulations.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00151 - Sold-to party &1 is blocked; see long text ?

  The SAP error message JIT00151 indicates that the "Sold-to party" (customer) is blocked, which prevents further processing of transactions related to that customer. This error typically arises in the context of sales and distribution (SD) processes, particularly when creating sales orders, deliveries, or other related documents.
  Cause:
  The error occurs when the customer master data for the sold-to party has been flagged as blocked. This can happen for several reasons, including:
  
  Credit Block: The customer may have exceeded their credit limit or have a poor credit rating.
  Payment Block: There may be issues with the customer's payment history or outstanding invoices.
  Master Data Maintenance: The customer may have been manually blocked by a user for various reasons, such as compliance or internal policies.
  Sales Area Block: The specific sales area for the customer may be blocked.
  
  Solution:
  To resolve the JIT00151 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the customer number and check the status of the customer in the relevant sales area.
  Look for any indicators that show the customer is blocked (e.g., credit block, payment block).
  
  
  
  Review Blocking Reasons:
  
  If the customer is blocked due to credit issues, check the credit management settings and the customer's credit limit.
  If it is a payment block, review the customer's payment history and outstanding invoices.
  
  
  
  Unblock the Customer:
  
  If you have the necessary permissions, you can unblock the customer by going to transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  Remove the block indicator in the relevant fields (e.g., credit block, payment block).
  
  
  
  Consult with Relevant Departments:
  
  If you do not have the authority to unblock the customer, consult with the finance or sales department to understand the reason for the block and to get approval for unblocking.
  
  
  
  Documentation:
  
  Ensure that any changes made to the customer status are documented for compliance and audit purposes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 / VD03: Display Customer
  XD02 / VD02: Change Customer
  FD32: Display Customer Credit Management
  FD33: Display Customer Credit Management (Sales Area)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to customer blocking issues.
  
  
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to view and modify customer master data.
  
  
  By following these steps, you should be able to identify the cause of the JIT00151 error and take the necessary actions to resolve it.