How To Fix JIT00033 - No customer found for values specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JIT00 - JIT: Messages for JIT Process

  • Message number: 033

  • Message text: No customer found for values specified

  • Show details Hide details
  • What causes this issue?

    A JIT customer could not be assigned to the JIT call (table JITCU).
    Each JIT call requires a reference to a JIT customer.
    Pay attention to capitalization!

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please specify a customer for the following parameters in basic data
    maintenance <DS:TRAN.JITV>(Display / Maintenance in the transaction
    JITV)</>
    Sold-to party: &V1&
    Plant : &V2&

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JIT00033 - No customer found for values specified ?

    The SAP error message JIT00033, which states "No customer found for values specified," typically occurs in the context of the Just-In-Time (JIT) delivery process. This error indicates that the system could not find a customer record that matches the criteria specified in the transaction or process you are attempting to execute.

    Causes:

    1. Incorrect Customer Data: The customer number or details entered may be incorrect or not exist in the system.
    2. Missing Customer Master Record: The customer master record may not have been created or may have been deleted.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
    5. Configuration Issues: There may be configuration issues in the JIT setup that prevent the system from recognizing the customer.

    Solutions:

    1. Verify Customer Data: Check the customer number and other details you are entering to ensure they are correct. You can do this by using transaction codes like XD03 (Display Customer) to confirm the existence of the customer record.
    2. Create or Update Customer Master Record: If the customer does not exist, create a new customer master record using transaction code XD01 (Create Customer) or update an existing one using XD02 (Change Customer).
    3. Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant tables for any inconsistencies or missing data related to the customer.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
    5. Consult Configuration Settings: Review the JIT configuration settings in the system to ensure that they are set up correctly. This may involve checking the JIT profile and related settings in the customizing transaction SPRO.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, SE16, and SPRO.
    • SAP Notes: Check for any SAP Notes related to JIT and customer master data that may provide additional insights or solutions.
    • Documentation: Review SAP documentation or help files related to JIT processes and customer master data management for further guidance.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for more specific troubleshooting steps.

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