How To Fix JBDEXP020 - &1 change pointers have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: JBDEXP - Messages for Change Pointer and Extract Program

• Message number: 020

• Message text: &1 change pointers have been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message JBDEXP020 - &1 change pointers have been deleted ?

  The SAP error message JBDEXP020 indicates that a certain number of change pointers have been deleted. Change pointers are used in SAP to track changes to data that can be sent to other systems or used for data replication. This message typically arises in the context of the Change Pointer mechanism, which is often used in conjunction with IDocs (Intermediate Documents) for data exchange.
  Cause:
  The error message can occur due to several reasons:
  
  Deletion of Change Pointers: Change pointers may have been deleted manually or through a program that cleans up old or processed change pointers.
  Configuration Issues: There may be issues with the configuration of the change pointer mechanism, leading to unexpected deletions.
  Data Consistency Issues: If there are inconsistencies in the data or if the data has been processed incorrectly, it may lead to the deletion of change pointers.
  System Cleanup Jobs: Scheduled jobs that clean up old change pointers may have run and deleted pointers that were still needed.
  
  Solution:
  To resolve the JBDEXP020 error, consider the following steps:
  
  
  Check Change Pointer Configuration:
  
  Ensure that the change pointer mechanism is correctly configured in your SAP system. This includes checking the relevant settings in transaction BD61 (Change Pointer Configuration).
  
  
  
  Review Deletion Jobs:
  
  Check if there are any scheduled jobs (like those in transaction SM37) that might be deleting change pointers. If so, review their configuration and adjust the retention period as necessary.
  
  
  
  Recreate Change Pointers:
  
  If the change pointers have been deleted and you need them for processing, you may need to recreate them. This can often be done by re-triggering the relevant data changes in the system.
  
  
  
  Monitor Change Pointer Status:
  
  Use transaction BDCP to monitor the status of change pointers and ensure that they are being created and processed correctly.
  
  
  
  Check for Data Consistency:
  
  Ensure that the data related to the change pointers is consistent and that there are no underlying issues causing the pointers to be deleted.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BD61: Change Pointer Configuration
  BDCP: Change Pointer Overview
  SM37: Job Monitoring
  
  
  Documentation: Review SAP documentation on change pointers and IDocs for a deeper understanding of how they work and how to manage them effectively.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.