Message type: E = Error
Message class: JAM_OL - SAP JAM: Message from object layer
Message number: 053
Message text: Email address could not be determined for backend user &1
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JAM_OL053
- Email address could not be determined for backend user &1 ?The SAP error message JAM_OL053 indicates that the system is unable to determine the email address for a backend user specified by the placeholder &1. This error typically occurs in the context of SAP Jam or when integrating SAP systems with email notifications.
Cause: Missing Email Address: The most common cause is that the user profile in the backend system (like SAP ERP or SAP S/4HANA) does not have an email address assigned. User Not Active: The user might be inactive or not properly set up in the system. Integration Issues: There could be issues with the integration between SAP Jam and the backend system, leading to the inability to fetch user details. Authorization Issues: The user or the service account may not have the necessary permissions to access user details.
Solution: Check User Profile: Go to the user management area in your backend system (e.g., transaction SU01 in SAP). Enter the user ID that corresponds to &1 in
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