How To Fix JAM_DEMO005 - Application &1 is inactive for sending notifications (CLBC_PLATF)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JAM_DEMO - SAP Jam: Messages of Demo/Test Reports

  • Message number: 005

  • Message text: Application &1 is inactive for sending notifications (CLBC_PLATF)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message JAM_DEMO005 - Application &1 is inactive for sending notifications (CLBC_PLATF) ?

    The SAP error message JAM_DEMO005 indicates that the application specified (denoted as &1 in the message) is inactive for sending notifications. This error typically arises in the context of SAP Jam or other notification services within the SAP ecosystem.

    Cause:

    The primary cause of this error is that the application you are trying to use for sending notifications is not activated or configured properly in the system. This could be due to:

    1. Application Inactivity: The application is not activated in the SAP system.
    2. Configuration Issues: There may be missing or incorrect configuration settings related to the application.
    3. Authorization Issues: The user or service account may not have the necessary permissions to send notifications.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Application Status:

      • Go to the relevant transaction code (e.g., SPRO) to check the configuration of the application.
      • Ensure that the application is activated. If it is inactive, activate it.
    2. Review Configuration:

      • Verify the configuration settings for the application in the SAP system.
      • Ensure that all necessary parameters are set correctly.
    3. Check User Authorizations:

      • Ensure that the user or service account attempting to send notifications has the necessary authorizations.
      • You may need to check roles and profiles assigned to the user.
    4. Consult Documentation:

      • Refer to the SAP documentation or help portal for specific configuration steps related to the application in question.
    5. System Logs:

      • Check system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Jam: A collaboration platform that integrates with various SAP applications to facilitate communication and sharing of information.
    • Notification Services: These services are used to send alerts and notifications to users based on specific events or triggers within the SAP system.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SLG1 for logs, and others that may be pertinent to your specific application.

    By following these steps, you should be able to identify and resolve the issue related to the JAM_DEMO005 error message.

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