How To Fix JAM_AUTHENTICATE041 - External user ID could not be determined

JAM_AUTHENTICATE041 - Overview

• Message type: E = Error

• Message class: JAM_AUTHENTICATE - Messages of JAM Authentication

• Message number: 041

• Message text: External user ID could not be determined

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message JAM_AUTHENTICATE041 - External user ID could not be determined ?

  The SAP error message JAM_AUTHENTICATE041 indicates that the system is unable to determine the external user ID for a user trying to access the SAP Jam platform. This issue typically arises in scenarios where user authentication and authorization are involved, particularly when integrating SAP Jam with other SAP systems or external applications.
  Causes:
  
  Missing User Mapping: The external user ID may not be properly mapped to the corresponding user in the SAP Jam system.
  User Not Created: The user may not exist in the SAP Jam system or may not have been created correctly.
  
  Configuration Issues: There may be misconfigurations in the integration settings between SAP Jam and the SAP system.
  Authorization Issues: The user may not have the necessary permissions to access SAP Jam.
  Network Issues: Connectivity problems between the SAP system and SAP Jam could prevent the retrieval of user information.
  
  Solutions:
  
  
  Check User Mapping:
  
  Ensure that the external user ID is correctly mapped to the user