How To Fix J_3RF_DDX702 - Document &1 was not added to journal due to protection of personal data

SAP Error Message - Details

• Message type: E = Error

• Message class: J_3RF_DDX - Message class for digital documents exchange

• Message number: 702

• Message text: Document &1 was not added to journal due to protection of personal data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J_3RF_DDX702 - Document &1 was not added to journal due to protection of personal data ?

  The SAP error message J_3RF_DDX702 indicates that a document was not added to the journal due to the protection of personal data. This typically occurs in systems that are configured to comply with data protection regulations, such as GDPR (General Data Protection Regulation) in Europe, which restricts the processing of personal data.
  Cause:
  
  Data Protection Settings: The document contains personal data that is protected under data protection laws, and the system is configured to prevent the processing of such data in certain contexts.
  Document Type Configuration: The document type may have specific settings that restrict its inclusion in journals due to personal data concerns.
  User Authorizations: The user attempting to add the document may not have the necessary authorizations to process documents containing personal data.
  
  Solution:
  
  Review Document Content: Check the content of the document to determine if it contains personal data. If it does, assess whether it is necessary to include this data in the journal.
  Adjust Configuration: If the document type is incorrectly configured, you may need to adjust the settings in the SAP system to allow for the inclusion of such documents, ensuring compliance with data protection regulations.
  User Authorizations: Ensure that the user has the appropriate authorizations to process documents with personal data. This may involve reviewing and updating user roles and permissions.
  Consult with Legal/Compliance Team: If you are unsure about the implications of including personal data in the journal, consult with your organization's legal or compliance team to ensure that you are adhering to relevant data protection laws.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Data Protection Policies: Familiarize yourself with your organization's data protection policies and how they apply to SAP transactions.
  Training: Consider training for users on data protection regulations and how they impact SAP processes.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP data protection compliance.