How To Fix J_1A_WS_CAE018 - Document Number & can only be processed through contingency.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J_1A_WS_CAE - AR: Message class for WS

  • Message number: 018

  • Message text: Document Number & can only be processed through contingency.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message J_1A_WS_CAE018 - Document Number & can only be processed through contingency. ?

    The SAP error message J_1A_WS_CAE018 typically relates to the Brazilian tax compliance system, specifically concerning the handling of electronic invoices (NF-e) and the contingency process. This error indicates that the document number you are trying to process can only be handled through a contingency process, which is often necessary when there are issues with the normal electronic invoicing system.

    Cause:

    1. System Outage: The electronic invoicing system (SEFaz) may be temporarily unavailable, leading to the need for contingency processing.
    2. Document Status: The document may not have been properly authorized or may have an invalid status that prevents it from being processed normally.
    3. Configuration Issues: There may be issues with the configuration of the NF-e or the contingency process in your SAP system.
    4. Network Issues: Connectivity problems between your SAP system and the SEFaz system can also trigger this error.

    Solution:

    1. Check SEFaz Status: Verify if the SEFaz system is operational. You can check their official website or contact your local tax authority.
    2. Use Contingency Process: If the SEFaz system is down, you may need to follow the contingency process for issuing NF-e. This typically involves generating a contingency NF-e and ensuring that it is properly documented.
    3. Review Document Status: Check the status of the document in SAP. Ensure that it is in a state that allows for processing and that all required fields are filled out correctly.
    4. Configuration Review: Ensure that your SAP system is correctly configured for NF-e processing, including the contingency settings. This may involve checking the relevant customizing settings in transaction SPRO.
    5. Network Check: Ensure that there are no network issues preventing communication with the SEFaz system.

    Related Information:

    • Contingency Procedures: Familiarize yourself with the contingency procedures for NF-e in Brazil, which may include issuing a paper invoice and later regularizing it once the SEFaz system is back online.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on handling NF-e and contingency processes.
    • Documentation: Review SAP documentation related to NF-e and the Brazilian tax compliance processes for detailed guidance on handling such errors.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in Brazilian tax compliance within SAP.

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