How To Fix J5376 - Log was deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J5 - External Data Transfer

  • Message number: 376

  • Message text: Log was deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J5376 - Log was deleted ?

    The SAP error message J5376, which states "Log was deleted," typically occurs in the context of the SAP system's logging and auditing functionalities. This message indicates that a log entry that was expected to be available for review or processing has been deleted, which can happen for various reasons.

    Causes:

    1. Log Retention Policy: The system may have a configured retention policy that automatically deletes logs after a certain period.
    2. Manual Deletion: Logs may have been manually deleted by a user with the appropriate permissions.
    3. System Cleanup Jobs: Scheduled jobs or background processes may be set up to clean up logs periodically.
    4. Database Issues: In some cases, database issues or corruption could lead to logs being unavailable or deleted unexpectedly.

    Solutions:

    1. Check Log Retention Settings: Review the configuration settings for log retention in your SAP system. Adjust the settings if necessary to retain logs for a longer period.
    2. Review User Permissions: Ensure that only authorized users have the ability to delete logs. Audit user activities to identify any unauthorized deletions.
    3. Restore from Backup: If logs are critical and have been deleted, check if you have a backup from which you can restore the logs.
    4. Monitor System Jobs: Investigate any scheduled jobs that may be responsible for log deletion. Adjust their frequency or criteria if needed.
    5. Database Integrity Check: Perform a database integrity check to ensure that there are no underlying issues causing logs to be deleted unexpectedly.

    Related Information:

    • Transaction Codes: You can use transaction codes like SLG1 (Application Log) to view logs and check for any related entries that might provide more context about the deletion.
    • SAP Notes: Check SAP Notes for any known issues or patches related to log management and error J5376.
    • Documentation: Refer to SAP documentation regarding log management and retention policies for best practices.

    If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP Basis team for a more in-depth analysis.

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