How To Fix J5355 - Cannot read the company code segment

SAP Error Message - Details

• Message type: E = Error

• Message class: J5 - External Data Transfer

• Message number: 355

• Message text: Cannot read the company code segment

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J5355 - Cannot read the company code segment ?

  The SAP error message J5355, which states "Cannot read the company code segment," typically occurs when the system is unable to access or find the relevant company code data in the database. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Company Code: The company code you are trying to access may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the company code data.
  Data Inconsistency: There may be inconsistencies or corruption in the database that prevent the system from retrieving the company code segment.
  Configuration Issues: The company code may not be properly configured in the system settings.
  Transport Issues: If the company code was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Company Code Existence:
  
  Go to the transaction code OBY6 (or OBC4) to verify if the company code exists in the system.
  If it does not exist, you may need to create it using the transaction code OX02.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the company code.
  Use transaction code SU53 to analyze authorization failures.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the database to identify any inconsistencies. You can use transaction codes like SE11 to check the database table entries.
  If inconsistencies are found, you may need to consult with your SAP Basis team for further analysis and correction.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the company code in the Financial Accounting (FI) module to ensure everything is set up correctly.
  Check for any missing entries or incorrect settings.
  
  
  
  Transport Issues:
  
  If the company code was recently transported, check the transport logs for any errors or warnings.
  You may need to re-transport the company code or correct any issues that occurred during the transport process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6, OX02, SU53, and SE11 for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to company code configuration and authorization management for further insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for more specialized assistance.