How To Fix J5021 - Table with product categories is empty or cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: J5 - External Data Transfer

• Message number: 021

• Message text: Table with product categories is empty or cannot be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J5021 - Table with product categories is empty or cannot be read ?

  The SAP error message J5021, which states "Table with product categories is empty or cannot be read," typically occurs in the context of SAP's Material Management (MM) or Sales and Distribution (SD) modules. This error indicates that the system is unable to access or find the necessary data related to product categories, which are essential for various processes such as pricing, inventory management, or sales order processing.
  Causes:
  
  Missing Data: The product category table (e.g., T179 or similar) may not have been populated with any entries. This can happen if the configuration was not completed or if the data was deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the product category data.
  Technical Issues: There could be a problem with the database connection or the table itself may be corrupted.
  Configuration Errors: Incorrect configuration settings in the relevant modules may lead to this error.
  Transport Issues: If the system was recently updated or transported, the necessary data might not have been included in the transport request.
  
  Solutions:
  
  Check Table Entries: Use transaction code SE11 or SE16 to check the relevant product category table (e.g., T179). Ensure that it contains the necessary entries.
  Data Maintenance: If the table is empty, you may need to populate it with the required product categories. This can be done through the appropriate configuration transaction (e.g., SPRO).
  Authorization Check: Verify that the user has the necessary authorizations to access the product category data. This can be checked in transaction SU53 or by consulting with your security team.
  Database Check: Ensure that the database is functioning correctly. You may need to consult with your database administrator if there are any issues.
  Configuration Review: Review the configuration settings in the relevant modules to ensure that everything is set up correctly.
  Transport Review: If the issue arose after a transport, check the transport logs to ensure that all necessary data was included and correctly transported.
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SPRO (Customizing), SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for product categories and related configuration settings to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.