How To Fix J3RSCCD304 - Cannot create secondary events; check export event type

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 304

• Message text: Cannot create secondary events; check export event type

What causes this issue?

You have tried to create a secondary event for an export operation,
however, this is not possible.

System Response

The export event type for this export operation does not allow the
creation of secondary events.
For example, if an export operation has an export event type of <ZK>in
process</>, then it is not possible to create a secondary event.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD304 - Cannot create secondary events; check export event type ?

  The SAP error message J3RSCCD304 indicates that the system is unable to create secondary events due to an issue with the export event type. This error typically occurs in the context of the SAP IS-Retail or IS-Utilities modules, where event management is crucial for processing various business transactions.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The export event type may not be correctly configured in the system. This could involve missing or incorrect settings in the event type configuration.
  
  
  Missing Authorization: The user attempting to create the secondary events may not have the necessary authorizations to perform this action.
  
  
  Data Issues: There may be issues with the data being processed, such as missing mandatory fields or incorrect data formats.
  
  
  System Settings: The system settings related to event management may not be properly set up, leading to failures in event creation.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Event Type Configuration:
  
  Go to the configuration settings for the export event type in the SAP system.
  Ensure that all required fields are filled out correctly and that the event type is active.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create secondary events.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Validate Input Data:
  
  Review the data being processed for the secondary events. Ensure that all mandatory fields are populated and that the data adheres to the expected formats.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging to trace the exact point of failure in the event creation process. This may provide more insight into the underlying cause.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant details about the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J3RSEVNT for event management, which may help in troubleshooting.
  Documentation: Review the SAP documentation related to event management in your specific industry solution (IS-Retail or IS-Utilities) for additional context and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message J3RSCCD304 in your SAP system.