How To Fix J3RSCCD011 - Pricing data cannot be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 011

• Message text: Pricing data cannot be retrieved

What causes this issue?

The system cannot calculate customs fees and duties because it cannot
retrieve the data of pricing procedures for the document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want the program to calculate customs fees or duties, carry out
the following steps:
Check the calculation screens if they contain pricing data.
For customs fees, choose <LS>Fees Calculation</> on the top of the
selection screen.
For customs duties, select an item in the <LS>Items Data </>group box,
and choose the button for <LS>Duties Calculation</>.
On the <LS>Conditions for Fees Calculation </>or <LS>Conditions for
Duties Calculation </>screen, choose <LS>Conditions -> Update programs
</>.
Check if the table in the <LS>Pricing Elements </>table contains any
data. If not, proceed to the next step.
Check your Customizing settings for pricing procedures.
Check if you defined the pricing procedures properly in the Customizing
activity <LS>Define And Assign Pricing Procedures</>.
Check if you correctly assigned the pricing procedure to the customs
declaration type in the Customizing activity <LS>Assign Pric. Procedures
and Cond. Types to CDec Types</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD011 - Pricing data cannot be retrieved ?

  The SAP error message J3RSCCD011 indicates that the pricing data cannot be retrieved for a specific transaction or document. This error typically occurs in the context of SAP's pricing procedures, particularly in the Russian localization (as suggested by the "J3" prefix).
  Causes:
  
  Missing Pricing Conditions: The pricing conditions required for the transaction may not be maintained in the system.
  Incorrect Configuration: The pricing procedure may not be correctly configured for the specific sales area, customer, or material.
  Master Data Issues: There may be issues with the master data, such as missing or incorrect customer or material master records.
  Document Type Issues: The document type being used may not be set up correctly in the pricing procedure.
  Authorization Issues: The user may not have the necessary authorizations to access the pricing data.
  Custom Code or Enhancements: If there are custom developments or enhancements in the pricing logic, they may be causing the issue.
  
  Solutions:
  
  
  Check Pricing Conditions:
  
  Go to transaction VK11 or VK12 to check if the necessary pricing conditions are maintained for the relevant sales area, customer, and material.
  Ensure that the condition records are valid and active.
  
  
  
  Review Pricing Procedure Configuration:
  
  Use transaction V/08 to review the pricing procedure assigned to the sales area and ensure it includes the necessary condition types.
  Verify that the pricing procedure is correctly assigned to the relevant document types.
  
  
  
  Validate Master Data:
  
  Check the customer master (transaction XD03) and material master (transaction MM03) to ensure that all necessary data is maintained and correct.
  Ensure that the customer is assigned to the correct sales area.
  
  
  
  Check Document Type Settings:
  
  Review the settings for the document type being used in the transaction to ensure it is configured correctly in the pricing procedure.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access pricing data. This can be checked with the help of your SAP security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify any custom code or enhancements that may be affecting the retrieval of pricing data.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11: Create Condition
  VK12: Change Condition
  VK13: Display Condition
  V/08: Maintain Pricing Procedures
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.
  
  
  If the issue continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.