How To Fix J3RM_RN019 - No RNPT found for material &1 with serial no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RM_RN - Message class for RN documents processing

• Message number: 019

• Message text: No RNPT found for material &1 with serial no. &2

What causes this issue?

This material is traceable but there is no RNPT for it in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check your data in the
<DS:TRAN.J3RMRNUSAGE>Manage Assignments of Registration Numbers of
Traceable Goods</> program.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RM_RN019 - No RNPT found for material &1 with serial no. &2 ?

  The SAP error message J3RM_RN019 indicates that the system could not find a relevant RNPT (Returnable Packaging Tracking) record for a specific material and serial number. This error typically occurs in scenarios involving returnable packaging or tracking of serialized materials.
  Cause:
  
  Missing RNPT Record: The most common cause is that there is no existing RNPT record for the specified material and serial number in the system.
  Incorrect Material or Serial Number: The material number or serial number entered may be incorrect or not properly maintained in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing records.
  Configuration Issues: The configuration settings for returnable packaging may not be set up correctly in the system.
  
  Solution:
  
  Check RNPT Records: Verify if the RNPT record exists for the specified material and serial number. You can do this by using transaction codes like J3R1 or J3R2 to view returnable packaging data.
  Validate Input Data: Ensure that the material number and serial number entered are correct. Check for typos or incorrect entries.
  Create RNPT Record: If the RNPT record does not exist, you may need to create it manually. This can typically be done through the appropriate transaction for managing returnable packaging.
  Review Configuration: Check the configuration settings related to returnable packaging in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing returnable packaging and resolving related errors.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J3R1 (Display RNPT), J3R2 (Change RNPT), and J3R3 (Create RNPT).
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Authorization: Ensure that you have the necessary authorizations to view and manage RNPT records in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.