How To Fix J3RGTD097 - Import Customs Declaration is locked by user &.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3RGTD - Message class for Customs Declaration tracking

  • Message number: 097

  • Message text: Import Customs Declaration is locked by user &.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3RGTD097 - Import Customs Declaration is locked by user &. ?

    The SAP error message "J3RGTD097 Import Customs Declaration is locked by user &" typically indicates that a specific customs declaration document is currently locked by another user. This can happen in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a lock to prevent data inconsistencies.

    Cause:

    1. User Lock: The document is being edited or viewed by another user, which causes it to be locked for other users.
    2. Session Timeout: A user may have left a session open, causing the document to remain locked even after they have stopped working on it.
    3. System Error: Occasionally, system errors or crashes can lead to documents being improperly locked.

    Solution:

    1. Identify the Locking User: Check who is currently locking the document. This can often be done through transaction codes like SM12 (for user locks) or SM21 (for system logs).
    2. Wait for Release: If the document is locked by another user, you may need to wait until they finish their work and release the lock.
    3. Contact the User: If you can identify the user who has locked the document, you can reach out to them to see if they can release the lock.
    4. Unlock Manually: If necessary, a system administrator can manually unlock the document using transaction SM12. However, this should be done with caution to avoid data loss or corruption.
    5. Check for Background Jobs: Sometimes, background jobs may also lock documents. Ensure that no background processes are holding the lock.
    6. Review System Logs: If the issue persists, review system logs for any errors or warnings that might indicate a deeper issue.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage user locks.
      • SM21: To check system logs for errors.
      • SE11: To check the data dictionary for the relevant tables.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for more details on handling locks and user sessions.

    If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker