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Message type: E = Error
Message class: J3RGTD - Message class for Customs Declaration tracking
Message number: 097
Message text: Import Customs Declaration is locked by user &.
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J3RGTD097
- Import Customs Declaration is locked by user &. ?The SAP error message "J3RGTD097 Import Customs Declaration is locked by user &" typically indicates that a specific customs declaration document is currently locked by another user. This can happen in scenarios where multiple users are trying to access or modify the same document simultaneously, leading to a lock to prevent data inconsistencies.
Cause:
- User Lock: The document is being edited or viewed by another user, which causes it to be locked for other users.
- Session Timeout: A user may have left a session open, causing the document to remain locked even after they have stopped working on it.
- System Error: Occasionally, system errors or crashes can lead to documents being improperly locked.
Solution:
- Identify the Locking User: Check who is currently locking the document. This can often be done through transaction codes like
SM12
(for user locks) orSM21
(for system logs).- Wait for Release: If the document is locked by another user, you may need to wait until they finish their work and release the lock.
- Contact the User: If you can identify the user who has locked the document, you can reach out to them to see if they can release the lock.
- Unlock Manually: If necessary, a system administrator can manually unlock the document using transaction
SM12
. However, this should be done with caution to avoid data loss or corruption.- Check for Background Jobs: Sometimes, background jobs may also lock documents. Ensure that no background processes are holding the lock.
- Review System Logs: If the issue persists, review system logs for any errors or warnings that might indicate a deeper issue.
Related Information:
SM12
: To view and manage user locks.SM21
: To check system logs for errors.SE11
: To check the data dictionary for the relevant tables.If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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