How To Fix J3RGTD038 - Item &1: Ref. Doc. Num. and Item must be either both filled or both empty

J3RGTD038 - Overview

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 038

• Message text: Item &1: Ref. Doc. Num. and Item must be either both filled or both empty

What causes this issue?

An invalid combination of fields is filled. In each of the following
cases, either both fields must be filled or both must be empty:
<LS>Purch. Doc.</> and <LS>Item</>
<LS>Delivery Document </>and <LS>Item</>
<LS>Material Doc.</><(>,<)> <LS>Material Doc.Year</> and <LS>Item</>
In this case, all three fields must be filled or left empty.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

J3RGTD038 - Details

• The SAP error message J3RGTD038 indicates that there is an issue with the reference document number and item in a transaction. Specifically, it states that both the reference document number and the item must either be filled in together or left empty together. This error typically occurs in the context of document processing, such as during the creation or modification of a document in the SAP system.
  
  Cause:
  The error is caused by a mismatch in the input fields for the reference document number and the item. This can happen due to:
  
  The reference document number being filled in while the item field is left empty.
  The item field being filled in while the reference document number is left empty.
  Incorrect data entry or configuration in the transaction.
  
  
  Solution:
  To resolve this error, you should ensure that both fields are either filled in or left empty. Here are the steps to follow:
  
  
  Check Input Fields: Review the transaction