How To Fix J3RGTD028 - Item &1: PO quantity is different than in CDec item

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RGTD - Message class for Customs Declaration tracking

• Message number: 028

• Message text: Item &1: PO quantity is different than in CDec item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RGTD028 - Item &1: PO quantity is different than in CDec item ?

  The SAP error message J3RGTD028 indicates that there is a discrepancy between the quantity of a purchase order (PO) item and the quantity in the corresponding CDec (Cumulative Delivery) item. This error typically arises in the context of logistics and procurement processes within SAP, particularly when dealing with goods receipts, invoice verification, or when processing delivery documents.
  Cause:
  
  
  Quantity Mismatch: The most common cause of this error is that the quantity specified in the purchase order does not match the quantity recorded in the CDec item. This can happen due to:
  
  Manual entry errors when creating or modifying the PO.
  Changes made to the PO after the CDec item was created.
  Incorrect data entry during goods receipt or invoice verification.
  
  
  
  Document Flow Issues: If there are multiple documents (like delivery notes or invoices) that reference the same PO, inconsistencies can arise if they are not updated correctly.
  
  
  Configuration Issues: Sometimes, the configuration settings in SAP related to procurement or inventory management may lead to discrepancies.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify PO and CDec Item Quantities:
  
  Check the quantities in the purchase order and compare them with the quantities in the CDec item.
  Ensure that they match. If they do not, you may need to adjust one of them.
  
  
  
  Adjust the Purchase Order:
  
  If the PO quantity is incorrect, you can modify the PO to reflect the correct quantity.
  If the CDec item is incorrect, you may need to adjust the delivery or goods receipt to match the PO.
  
  
  
  Check Document Flow:
  
  Review the document flow for the PO to ensure that all related documents (like delivery notes and invoices) are consistent and correctly reflect the quantities.
  
  
  
  Reprocess the Document:
  
  If the error occurred during a specific transaction (like goods receipt), you may need to reverse the transaction and reprocess it after correcting the quantities.
  
  
  
  Consult with SAP Support:
  
  If the issue persists or if you suspect a configuration problem, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order), ME22N (Change Purchase Order), or MIGO (Goods Movement) to check and modify the relevant documents.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to purchase orders and related documents.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it.