How To Fix J3RF_CASHFLOW021 - Device type of & is not compatible with Adobe Document Server

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RF_CASHFLOW - Cash Flow Statement (China, Russia)

• Message number: 021

• Message text: Device type of & is not compatible with Adobe Document Server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3RF_CASHFLOW021 - Device type of & is not compatible with Adobe Document Server ?

  The SAP error message J3RF_CASHFLOW021 indicates that the device type specified is not compatible with the Adobe Document Server (ADS). This error typically arises when trying to generate or print documents using Adobe forms in SAP, and it suggests that the output device configuration is incorrect or not set up properly.
  Cause:
  
  Incorrect Device Type: The device type specified in the output configuration may not be compatible with Adobe forms. For example, if the device type is set to a standard printer type that does not support PDF output, this error will occur.
  Missing Configuration: The Adobe Document Server may not be properly configured in the SAP system, or the necessary settings for the output device may be missing.
  Output Device Settings: The output device may not be set to use the correct print processor or may not be configured to handle PDF outputs.
  
  Solution:
  
  
  Check Device Type:
  
  Go to transaction SPAD (Spool Administration).
  Find the output device that is causing the issue.
  Ensure that the device type is set to a type that is compatible with Adobe forms, such as PDF1 or any other Adobe-compatible device type.
  
  
  
  Configure Adobe Document Server:
  
  Ensure that the Adobe Document Server is correctly configured in your SAP system. This includes checking the settings in transaction SFP (Form Builder) and ensuring that the ADS is properly connected and operational.
  
  
  
  Change Output Device Settings:
  
  If the output device is not set to use the correct print processor, you may need to change it. In the device settings, ensure that the print processor is set to use the Adobe Document Server.
  
  
  
  Test the Configuration:
  
  After making changes, test the output by trying to generate the document again. You can use transaction SFP to test the form directly.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes related to Adobe Document Server compatibility.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to Adobe Document Server and device types for any specific guidance or known issues.
  Documentation: Refer to the official SAP documentation for configuring Adobe forms and the Adobe Document Server.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and details of your configuration.
  
  By following these steps, you should be able to resolve the error message J3RF_CASHFLOW021 and ensure that your SAP system can generate documents using Adobe forms correctly.