How To Fix J3R_LEGAL_FORMS475 - Customer &1 &2 blocked in &3 &4, some data not displayed, see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: J3R_LEGAL_FORMS - Legal forms RU

• Message number: 475

• Message text: Customer &1 &2 blocked in &3 &4, some data not displayed, see long text

What causes this issue?

The system determined master data for business partners that are blocked
to protect personal data. For this reason, not all data is displayed.

System Response

The system displays the the affected data in filtered form. Only
technical data is displayed completely.

How to fix this error?

The data is protected and is only allowed to be displayed by users that
have the necessary authorization.
If you have the correct authorization, but nonetheless cannot display
the data, contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3R_LEGAL_FORMS475 - Customer &1 &2 blocked in &3 &4, some data not displayed, see long text ?

  The SAP error message J3R_LEGAL_FORMS475 indicates that a customer is blocked in a specific context, which prevents certain data from being displayed. This error is typically related to legal forms or compliance issues within the SAP system, particularly in the context of Brazilian localization (as indicated by the "J3R" prefix).
  Cause:
  
  
  Customer Blocked: The customer specified in the error message is blocked for certain transactions or processes. This could be due to various reasons, such as:
  
  The customer has overdue payments.
  The customer has been flagged for compliance issues.
  The customer is marked as inactive or blocked in the system.
  
  
  
  Data Restrictions: The system is designed to restrict access to certain data when a customer is blocked to ensure compliance with legal and financial regulations.
  
  
  Solution:
  
  
  Check Customer Status:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Check the status of the customer in the relevant views (e.g., General Data, Company Code Data, Sales Area Data).
  Look for any indicators that show the customer is blocked or inactive.
  
  
  
  Unblock the Customer:
  
  If the customer is blocked due to overdue payments or compliance issues, resolve those issues first.
  If you have the necessary permissions, you can unblock the customer using transaction code XD02 (change customer) and remove the block status.
  
  
  
  Consult with Finance/Compliance Team:
  
  If you are unsure why the customer is blocked, consult with your finance or compliance team to understand the implications of unblocking the customer.
  
  
  
  Review Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the error message in the SAP system and viewing the long text for additional context or instructions.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), XD02 (Change Customer), and FD32 (Display Customer Credit Management).
  Legal Compliance: Understand the legal requirements and compliance regulations that may affect customer status, especially in regions with strict financial regulations like Brazil.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or updates from SAP.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.