How To Fix J3756 - Subscrptn per.f.class &1 and subscrpt.right &2 transferred more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 756

• Message text: Subscrptn per.f.class &1 and subscrpt.right &2 transferred more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3756 - Subscrptn per.f.class &1 and subscrpt.right &2 transferred more than once ?

  The SAP error message J3756 indicates that a subscription performance class and subscription right have been transferred more than once in the context of subscription management. This typically occurs in scenarios involving the management of subscriptions, such as in SAP Convergent Charging or SAP Convergent Invoicing.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Data Entry: The same subscription performance class and subscription right combination is being processed multiple times in a single transaction.
  Incorrect Configuration: There may be issues with the configuration of the subscription management system, leading to unintended duplicate entries.
  Data Migration Issues: If data has been migrated from another system, it may have resulted in duplicate entries being created.
  Programming Errors: Custom code or enhancements may inadvertently cause the same data to be processed multiple times.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Duplicates: Review the data being processed to ensure that there are no duplicate entries for the same subscription performance class and subscription right. This can often be done by querying the relevant database tables or using transaction codes that allow you to view subscription data.
  
  
  Review Configuration: Ensure that the configuration settings for subscription management are correct. This includes checking the settings for performance classes and rights to ensure they are set up properly.
  
  
  Data Cleanup: If duplicates are found, you may need to clean up the data. This could involve deleting or merging duplicate entries, depending on your business requirements.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the duplicates are being introduced. This may involve looking at custom code or enhancements that interact with the subscription management process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to subscription management for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific version of the software.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as S_ALR_87012086 for reporting or S_P00_07000139 for analyzing subscription data.
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.