How To Fix J3498 - Original transaction not uniquely identified

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 498

• Message text: Original transaction not uniquely identified

What causes this issue?

Several key fields were filled. The data transferred for company code '
&V1&' could concern '&V2&' or '&V3&' (object category: internal key/
external key).

System Response

The record will not be transferred.

How to fix this error?

Only transfer the keys relevant for each respective original
transaction. Check also <DS:TRAN.JBMK>required entry/optional entry
field display</> for the transfer category 'financial object' or
'period values'. If you choose the original transaction required under
'Settings - change selection', the relevant key fields are selected
accordingly. Ensure that all fields that must remain initial (required
entry/optional entry indicators = '4') are initial in the receiver
structure.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3498 - Original transaction not uniquely identified ?

  The SAP error message J3498, "Original transaction not uniquely identified," typically occurs in the context of document processing, particularly when dealing with financial transactions, such as in the case of document reversals or adjustments. This error indicates that the system is unable to uniquely identify the original transaction that is being referenced, which can happen for several reasons.
  Causes:
  
  Duplicate Transactions: There may be multiple transactions that match the criteria for the original transaction, leading to ambiguity.
  Missing or Incorrect Data: The data provided in the reversal or adjustment request may be incomplete or incorrect, making it difficult for the system to identify the original transaction.
  Document Status: The original document may be in a status that does not allow for further processing (e.g., it may be locked or already reversed).
  Configuration Issues: There may be issues with the configuration of the document types or transaction types in the SAP system.
  Data Integrity Issues: There could be inconsistencies in the database that prevent the system from accurately identifying the original transaction.
  
  Solutions:
  
  Check for Duplicates: Review the transactions in the system to ensure that there are no duplicate entries that could be causing the ambiguity.
  Verify Input Data: Ensure that all required fields are filled out correctly and that the data matches the original transaction. This includes checking document numbers, dates, and amounts.
  Review Document Status: Check the status of the original document to ensure it is not locked or in a state that prevents further processing.
  Consult Configuration: If you have access, review the configuration settings for the relevant document types and transaction types to ensure they are set up correctly.
  Database Integrity Check: If you suspect data integrity issues, you may need to run consistency checks or consult with your SAP Basis team to investigate potential database issues.
  Use Transaction Codes: Utilize transaction codes like FB03 (Display Document) to view the original document and confirm its details.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. If necessary, contact SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB01 (Post Document), FB02 (Change Document), and FB03 (Display Document) to navigate through the document processing.
  SAP Documentation: Refer to SAP Help documentation for detailed explanations of document processing and error handling.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the J3498 error and implement a solution to resolve it.