How To Fix J3348 - Transaction (&1 &2) locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 348

• Message text: Transaction (&1 &2) locked by user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3348 - Transaction (&1 &2) locked by user &3 ?

  The SAP error message J3348 indicates that a transaction is locked by a specific user. This typically occurs when a user is currently processing a transaction, and another user attempts to access the same transaction, leading to a lock situation. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Lock: The transaction is being processed by another user, which prevents other users from accessing it simultaneously.
  Session Timeout: A user may have left a transaction open, causing it to remain locked.
  System Error: Sometimes, a system error or crash can leave a transaction in a locked state.
  Long-running Processes: If a transaction takes a long time to complete, it can lock the transaction for an extended period.
  
  Solution:
  
  Wait and Retry: If the transaction is locked by another user, the simplest solution is to wait until the user completes their transaction and releases the lock.
  Identify the Locking User: Use transaction code SM12 to view and manage locks. You can check which user is holding the lock and the transaction they are working on.
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually release the lock from SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Long-running Transactions: If a transaction is taking too long, investigate the process to see if it can be optimized or if there are issues causing delays.
  User Communication: If you know the user who is locking the transaction, you can communicate with them to understand their status and whether they can complete or release the transaction.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or issues.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and manage transactions without causing unnecessary locks.
  System Configuration: Review system settings related to transaction handling and locking mechanisms to ensure they are configured optimally.
  
  Best Practices:
  
  Encourage users to complete transactions promptly to minimize lock occurrences.
  Implement training for users on how to properly exit transactions to avoid leaving them open.
  Regularly monitor system performance and user activity to identify and address potential locking issues proactively.
  
  By following these steps, you can effectively manage and resolve the J3348 error in SAP.