How To Fix J3309 - Company code &, transaction &: Amount not entered or not permitted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 309

  • Message text: Company code &, transaction &: Amount not entered or not permitted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message J3309 - Company code &, transaction &: Amount not entered or not permitted ?

    The SAP error message J3309 indicates that there is an issue with the amount entered in a financial transaction for a specific company code. This error typically arises in the context of financial postings, such as journal entries or invoice postings, where the system expects a valid amount to be entered.

    Cause:

    1. Missing Amount: The most common cause is that the amount field is left blank or not filled in correctly.
    2. Invalid Amount: The amount entered may not be valid due to formatting issues, such as using incorrect decimal separators or entering a negative amount when it is not allowed.
    3. Transaction Type Restrictions: Certain transaction types may have restrictions on the amounts that can be entered (e.g., zero amounts may not be permitted).
    4. Company Code Settings: The company code may have specific settings that restrict certain types of transactions or amounts.
    5. Currency Issues: If the transaction involves multiple currencies, there may be issues with currency conversion or the amount not being valid in the specified currency.

    Solution:

    1. Check Amount Field: Ensure that the amount field is filled in correctly. Make sure there are no leading or trailing spaces and that the format is correct.
    2. Review Transaction Type: Verify that the transaction type you are using allows for the amount you are trying to enter. Consult the documentation or configuration settings for the specific transaction.
    3. Company Code Configuration: Check the configuration settings for the company code to ensure that there are no restrictions on the amounts that can be posted.
    4. Currency Validation: If applicable, ensure that the currency is correctly specified and that the amount is valid in that currency.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and the transaction you are attempting to perform.

    Related Information:

    • Transaction Codes: Familiarize yourself with the transaction codes related to the financial postings you are working with (e.g., FB50 for general ledger postings).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Authorization: Ensure that you have the necessary authorizations to perform the transaction you are attempting.
    • Testing in Sandbox: If possible, replicate the issue in a test or sandbox environment to troubleshoot without affecting production data.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.

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