How To Fix J3210 - Company code &, transaction &: Master data for transaction not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 210

  • Message text: Company code &, transaction &: Master data for transaction not found

  • Show details Hide details
  • What causes this issue?

    No master data was found for the transaction.

    System Response

    The entry cannot be processed.

    How to fix this error?

    Check the transaction. You need to make sure that the master
    data information exists.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3210 - Company code &, transaction &: Master data for transaction not found ?

    The SAP error message J3210 indicates that the system could not find the master data for a specific transaction in the specified company code. This typically occurs in the context of financial transactions, such as when trying to post a journal entry or execute a financial transaction that requires specific master data (like a vendor, customer, or asset) to be present in the system.

    Causes:

    1. Missing Master Data: The most common cause is that the required master data (e.g., vendor, customer, or asset master) has not been created for the specified company code.
    2. Incorrect Company Code: The transaction may be referencing the wrong company code where the master data does not exist.
    3. Data Deletion: The master data might have been deleted or marked for deletion.
    4. Authorization Issues: The user may not have the necessary authorizations to access the master data.
    5. Configuration Issues: There may be configuration issues in the system that prevent the master data from being recognized.

    Solutions:

    1. Check Master Data: Verify that the required master data exists for the specified company code. You can do this by navigating to the relevant master data transaction (e.g., vendor master, customer master) and checking if the data is present.
    2. Create Missing Data: If the master data is missing, create it using the appropriate transaction codes (e.g., XK01 for vendor, XD01 for customer).
    3. Verify Company Code: Ensure that the correct company code is being used in the transaction. If necessary, switch to the correct company code.
    4. Check Deletion Flags: If the master data exists but is not accessible, check if it has been marked for deletion. If so, you may need to remove the deletion flag.
    5. Review Authorizations: Ensure that the user has the necessary authorizations to access the master data. This may involve checking user roles and permissions.
    6. Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system is set up correctly to recognize the master data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for master data management, such as:
      • XK01 / XK02 (Vendor Master)
      • XD01 / XD02 (Customer Master)
      • AS01 / AS02 (Asset Master)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for guidelines on managing master data and troubleshooting related issues.

    If the problem continues after following these steps, it may be beneficial to engage your SAP support team or consult with SAP support for further assistance.

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