How To Fix J3055 - Internal and external numbers do not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 055

• Message text: Internal and external numbers do not correspond

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J3055 - Internal and external numbers do not correspond ?

  The SAP error message J3055, which states "Internal and external numbers do not correspond," typically occurs in the context of number ranges in SAP, particularly when dealing with document numbers, customer numbers, or other identifiers that are expected to match between internal and external systems or configurations.
  Cause:
  
  Number Range Configuration: The internal number range and the external number range may not be properly aligned. This can happen if the number ranges are not set up correctly in the configuration settings.
  Data Migration Issues: If data has been migrated from another system, there may be discrepancies between the internal and external number formats or sequences.
  Manual Entry Errors: Users may enter numbers that do not correspond to the expected internal format, leading to mismatches.
  Custom Development: If there are custom programs or enhancements that manipulate number ranges, they may not be correctly handling the mapping between internal and external numbers.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and verify the configuration for the relevant number range object.
  Ensure that the internal and external number ranges are correctly defined and that they correspond to each other.
  
  
  
  Review Data Migration:
  
  If the error occurred after a data migration, review the migration process to ensure that all numbers were correctly mapped and that there are no discrepancies.
  
  
  
  Validate User Input:
  
  Ensure that users are entering numbers in the correct format. Provide training or guidelines on the expected formats for internal and external numbers.
  
  
  
  Check Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the mapping between internal and external numbers.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the issue is resolved and that there are no further discrepancies.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO for number range objects, SE11 for data dictionary, and SE80 for development objects.
  Documentation: Review SAP documentation related to number range management and error handling for further insights.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.