How To Fix J2490 - ( &1 &2 &3 &4 ) transaction not in global memory (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: J2 - Message Class for Development Class JBT

• Message number: 490

• Message text: ( &1 &2 &3 &4 ) transaction not in global memory (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J2490 - ( &1 &2 &3 &4 ) transaction not in global memory (internal error) ?

  The SAP error message J2490, which states that a transaction is "not in global memory (internal error)," typically indicates an issue with the transaction's state or its availability in the global memory of the SAP system. This can occur for various reasons, including session management issues, memory allocation problems, or inconsistencies in the transaction data.
  Causes:
  
  Session Management Issues: The transaction may have been terminated or not properly initialized, leading to it not being available in global memory.
  Memory Allocation Problems: Insufficient memory allocation for the SAP instance can lead to transactions being unable to be stored or retrieved from global memory.
  Transaction State: The transaction may have been rolled back or not committed properly, causing it to be unavailable.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues with memory management.
  Database Issues: Problems with the underlying database can also affect transaction availability.
  
  Solutions:
  
  Restart the Transaction: Try to restart the transaction to see if it resolves the issue. Sometimes, simply reinitiating the process can clear temporary issues.
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Memory Settings: Check the memory settings of the SAP instance. Ensure that the instance has sufficient memory allocated to handle the transactions.
  Transaction Management: Ensure that the transaction is being properly managed and that there are no issues with session handling.
  System Configuration Review: Review the configuration settings related to memory management and transaction handling in the SAP system.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no underlying issues affecting transaction processing.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), and ST22 (Dump Analysis) to diagnose the issue further.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to memory management and transaction processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the J2490 error and implement a solution to resolve it.