How To Fix J2310 - External order number NORDEXT not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: J2 - Message Class for Development Class JBT

• Message number: 310

• Message text: External order number NORDEXT not transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J2310 - External order number NORDEXT not transferred ?

  The SAP error message J2310, which states "External order number NORDEXT not transferred," typically occurs in the context of order management or integration scenarios where an external order number is expected but not provided or recognized by the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing External Order Number: The external order number (NORDEXT) may not have been provided in the transaction or document being processed.
  Incorrect Configuration: The system may not be configured correctly to handle external order numbers, leading to the error.
  Data Transfer Issues: If the order number is being transferred from an external system (like a third-party application), there may be issues with the data transfer process.
  Authorization Issues: The user may not have the necessary permissions to access or process the external order number.
  Integration Errors: If the order is being integrated from another system (like an EDI or API), there may be issues with the mapping or data format.
  
  Solutions:
  
  Check Input Data: Ensure that the external order number is correctly entered in the relevant fields. Verify that it is not blank or incorrectly formatted.
  Review Configuration: Check the configuration settings in SAP related to external order numbers. This may involve looking at the relevant customizing settings in the SAP system.
  Data Transfer Validation: If the order number is coming from an external system, validate the data transfer process. Ensure that the external system is sending the correct data and that it is being received properly by SAP.
  Authorization Check: Verify that the user has the necessary authorizations to access and process the external order number.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or module you are working with to see if there are any known issues or additional configuration steps required.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the failure occurs in the data flow.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE37 (Function Module), SE80 (Object Navigator), or ST22 (Dump Analysis).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP order management and integration.